Managed IT Services

Organizations face increased complexities due to changing needs and reduced budgets, and it is often found that traditional solutions to these challenges distract players from their core business strategies. IT is not only regarded as an essential means to drive efficiencies in an organization but also the first area to be scrutinized due to budgetary constraints. In the current economic environment, focusing on core competencies is the key to survival and success.

Managed Services model is a non-invasive approach to outsourcing, providing skills and competencies, with support tailored to customer requirements and the flexibility to implement and manage key projects as part of ongoing operations. This provides our customers the best of both worlds – control and flexibility over their information systems without either the pain or cost of running them. 
Supertech’s Managed Services offerings cover the entire array of IT outsourcing services including networks, IT infrastructure, applications and business processes.

Services include

  • Technical Applications Support
  • Functional User Support
  • Remote Database Management
  • Remote Application Helpdesk
  • Hardware and OS Support

The Value of Experience

With the difficulties and obstacles involved in managing a business’ computer systems, an organization can become bogged down. There are always problems you didn’t anticipate, bugs, incompatibilities, and recurring issues with users not using computer systems the way in which they were intended. Experience allows for all things to become straight forward, predictable, and much less expensive. With the wealth of experience that Supertech has built we are able to deliver our services with efficiency, and a true level of excellence.